We Try Our Best to Provide Safe Environment
Inside the playground, health and safety are our main priority . That’s why we carefully crafted a series of policies and provisions specifically designed to make sure every child is healthy and safe at all times while in our facility.
Playcious is a PARENT/GUARDIAN (18+) supervised facility. The indoor playground is monitored by our friendly staff and under 24/hr video surveillance. All rides, including the bumper car arena (Oakville) or trampoline park (Vaughan) and wall climbing units are monitored by attendants during operational hours to make sure our Playcious players/guests are playing safe. The facility and the equipment are routinely maintained. The staff is trained and stationed throughout the playground to make sure that safety rules are followed.
Our main goal at Playcious is to ensure that everyone is having fun by staying active, safe and healthy. This is why we put lots of efforts and resources into the cleaning practices for the facility and equipment.
• We take a 15 30 minutes break after every two hours of operation so that the facility can be cleaned and sanitized for the new group of Playcious players/guests coming to play in the facility in the next time slot.
• We have added multiple hands sanitizing stations throughout the facility.
PLAYCIOUS POLICIES
- Parents/Guardians are responsible for their children at all times
- Playcious is NOT responsible for any injuries to children resulting from UNSAFE or CARELESS use of the playground equipment
- NO outside FOOD or DRINKS are allowed!
- Please do not consume food or drinks in the play areas
- Playcious is a SOCKS ONLY facility. Adults and children must enter the play facility with their socks on.
- To ensure the cleanliness of our facility & the safety of children , GRIP SOCKS are REQUIRED for all children . You may bring your own grip socks OR purchase a pair of our custom Playcious grip socks via our website or reception desk on arrival
- Playcious is a PEANUT/ NUT aware facility
- Playcious is not responsible for any lost or stolen items
- Birthday parties are entertained by advance booking only
- Piñatas are NOT allowed
- The party guests MUST leave the facility after their allocated party time is over so that party rooms and facility can be prepared for next time slot guests
- Any type of verbal or physical abuse or harassment towards Playcious Guests or Employees will not be tolerated!
- Playcious reserves the right to refuse admittance or ask you to leave:
1) If the equipment is being used improperly;
2) If your play is unsafe;
3) If you are disrespectful to others
- Pets, alcohol, drugs and/or weapons are NOT ALLOWED in the facility
- Smoking is prohibited in the facility
- If a child has an accident, accompanying parents / guardians will be responsible fo r cleaning and sanitizing the affected areas of the playground . In case they cannot do the cleaning, a Playcious staff member will completely sanitize and disinfect the area at a cost. Playcious reserves the right to charge the child’s parents/guardians for any sanitization costs in the event of an accident.
